1. How much is the Globe Tattoo SIM and what are the special features that come with it?
Available for only P40, the Globe Tattoo 32K SIM is a prepaid SIM that you can use for both your Globe prepaid mobile phone and Globe Broadband Tattoo Internet stick. Whether through mobile or your internet stick, Globe Tattoo has the perfect browsing plan for you:
• For surfing and media downloading, use Time-Based browsing at P5 for 15 minutes
• For quick email and info checks, use Per-KB charging at 15 centavos per KB
Internet usage via your Globe Tattoo SIM by default is TIME-BASED. To check your default browsing, text STATUS to 1111. To switch to Per-KB browsing, text KB to 1111.
Every Globe Tattoo SIM is also pre-loaded with 25 free texts to all networks.
2. I have a Globe Prepaid SIM (Starter, Affinity or OFW SIM). Does this mean I need to change my SIM to avail of Globe Tattoo offers?
No. You do not need to change your SIM to avail of new offers such as ImmortalTxt 10. All existing Globe prepaid call and text offers are also available to Globe Tattoo prepaid mobile SIM owners.
3. What is the difference between my regular Globe Prepaid SIM and the new Globe Tattoo SIM?
The Globe Tattoo SIM is the first prepaid SIM that comes in a variety of exciting designs and can be used for both the mobile phone and internet. SIM services and menu for all Globe Prepaid 32K SIMs, including the Globe Tattoo SIM, are the same.
4. Do the same text and call rates (Globe-to-Globe and Globe-to-other networks) apply when you use a Globe Tattoo SIM?
Yes, the same intra and inter rates apply. All Globe prepaid mobile promo offers also apply to Globe Tattoo mobile subscribers.
5. What is the difference between my Globe Broadband Tattoo SIM and the new Globe Tattoo SIM?
Your Globe Tattoo SIM can also be used for your Globe Broadband Tattoo Internet stick. There are two ways to browse using your Globe Tattoo SIM. If you want to browse via mobile, use your myGlobe link. If you want to browse via your Tattoo internet stick, you need to transfer your Globe Tattoo SIM from your cellphone and insert it in your Tattoo internet stick. Whether through mobile or your internet stick, Globe Tattoo has the perfect browsing plan for you:
• For surfing and media downloading, use Time-Based browsing at P5 for 15 minutes
• For quick email and info checks, use Per-KB charging at 15 centavos Per-KB
Internet usage via your Globe Tattoo SIM by default is TIME-BASED. To check your default browsing, text STATUS to 1111. To switch to Per-KB browsing, text KB to 1111.
1. What is IMMORTALTXT?
IMMORTALTXT is the first ever NO EXPIRY text offer that will give Globe Tattoo and Globe Prepaid subscribers the following for only P10:
• 50 texts to Globe/TM
• 10 texts to other networks
NO EXPIRY!*
* Needs P1 maintaining balance to be able to use service
Every Globe Tattoo SIM is also pre-loaded with 25 free texts to all networks.
2. How can I register to IMMORTALTXT?
It's very easy to register, simply text IMMORTAL10 to 8888. You will receive a confirmation message once you are registered. PhP10 will be deducted from your load upon receipt of text confirmation.
• Note: Keywords are not case-sensitive. If you send the wrong keyword, you will receive a text notification that will give you the correct keyword.
3. Can I purchase IMMORTALTXT as load?
No, IMMORTALTXT is not available yet via load.
4. How long will the service be valid?
The IMMORTALTXT service has no expiry! However, you must maintain P1 balance to continue using the service until you have fully consumed the 50 text messages to Globe/TM and 10 text messages to other networks.
Your accumulated IMMORTALTXT SMS will not expire even if the IMMORTALTXT promo ends. You will still be able to use your accumulated IMMORTALTXT SMS provided that these SMS were accumulated during the promo period.
5. Will the NO EXPIRY apply to my SIM when I register to IMMORTALTXT?
No, the NO EXPIRY will not apply to your SIM. You will still need to load to maintain your SIM's validity.
6. Is IMMORTALTXT available to existing Globe Prepaid subscribers?
Yes, IMMORTALTXT is available to existing Globe Prepaid subscribers and Globe Prepaid Tattoo subscribers.
7. Is IMMORTALTXT available to Globe Postpaid subscribers?
No, IMMORTALTXT is only for Globe Tattoo and Globe Prepaid subscribers. Postpaid subscribers who try to register to the service will not be allowed and will not be charged for the transaction.
8. Is IMMORTALTXT available to TM also?
No, IMMORTALTXT is only for Globe Tattoo and Globe Prepaid subscribers. TM subscribers who try to register to the service will not be allowed and will not be charged for the transaction.
9. Is IMMORTALTXT applicable to Globe Tattoo and Globe Prepaid subscribers on Roaming?
No, IMMORTALTXT is not applicable to Globe Tattoo and Globe Prepaid subscribers when roaming. Regular roaming charges will apply for any transactions made.
In case the subscriber registered to the promo before going abroad and did not consume the 50 intra + 10 Inter SMS before leaving, the sub may continue using the remaining allocation upon returning to the Philippines (assuming promo has not ended yet, SIM has not expired yet and subscriber has P1 maintaining balance).
10. What should be my prepaid minimum balance to subscribe to the IMMORTALTXT service?
The required minimum balance to register to IMMORTALTXT is P11. You will need P10 to register to the service and you need to maintain at least P1 to continue to enjoy using the service.
Note: It is advisable that you have a load of at least P11 so that s/he will be able to enjoy the service right after successfully registering to Immortaltxt. P1 minimum balance should be maintained in order to continuously enjoy the service. Should you be registered but have used up your load due to texts on top of the IMMORTALTXT allocation, you will not be able to use you IMMORTALTXT until you reload at least P1 in your account.
11. How will I know that my IMMORTALTXT subscription has expired?
Text IMMORTAL<space>BAL to 8888 to request for a status update of your subscription. You will receive a reply message that will indicate the following:
• Number of texts to Globe/TM left in the subscription
• Number of texts to other networks left in the subscription. The remaining FREE SMS in the account will be added
to the free texts to other networks and will be included in the reply message.
You will be charged P1.00 for the balance inquiry.
The following message will be received:
"You have remaining XX texts to Globe/TM and XX texts to other networks. Your texts to other networks have been added to your account's text balance. P1/text."
12. What are the important keywords to remember?
13. Can I stop my subscription via text?
No, you may not stop your subscription. You will receive a text saying that this transaction is not allowed.
14. I still have free SMS in my account. What will happen to my free SMS once I subscribe to IMMORTALTXT?
The IMMORTALTXT will be added to the free SMS balance in your account. This will be reflected in the reply message when you text IMMORTAL
BAL to 8888.
15. Can I register to IMMORTALTXT while still registered to another IMMORTALTXT subscription?<
Yes, you can still register to IMMORTALTXT while still registered to another IMMORTALTXT subscription. Your no-expiry texts will be accumulated as long as your SIM is active.
16. Is there a limit on the number of SMS that I can accumulate?
Yes, you can only accumulate up to 40,000 free SMS and no-expiry SMS to other networks and 10,000 no expiry SMS to Globe/TM. This includes the IMMORTALTXT SMS, as well as other free SMS.
17. Will I get the number of remaining no-expiry SMS to other networks when I check my balance via 222?
When you check your balance via 222, you will receive a reply message that will indicate the number of free SMS left in your account. This number includes the free SMS from the account plus the number of texts to other networks left in your IMMORTALTXT subscription.
You will be charged P1.00 if the balance inquiry is done via call. SMS balance inquiries via 222 are free of charge.
1. What is the SUPER-UNLI promo?
Globe SUPER-UNLI is an unlimited call and text offer. Now you can make unlimited calls and texts to any Globe or TM number for 5 days for P150. Unlimited calls do not include calls to other networks(Smart, Sun, Red), landline numbers, and IDD calls.
Promo runs from September 19-October 18, 2009. (Per DTI NCR Permit No. 4858, Series of 2009). Promo is available nationwide.
2. Who can avail of the new Globe SUPER-UNLI promo?
This may be availed of by Globe prepaid, Globe Tattoo, and Globe postpaid subscribers only. If you are a TM subscriber, you can avail of TM ASTIGUNLI.
3. Is the service available nationwide?
Yes, registration is available anywhere in the country, and once registered, you can make unlimited calls and texts to any Globe or TM number anywhere in the country.
4. How do subscribers avail of the promo?
For prepaid subscribers - A minimum of P151 load is required for you to register to Globe SUPER-UNLI. Just text SUPER150 to 2824 to register and enjoy unlimited calling and texting for 5 days. For Unlimited calls, just change 0 to 238 at the start of the Globe / TM no. you are calling (eg 238917xxxxxxx).
You will receive a confirmation message to inform you that you have successfully registered to SUPER-UNLI.
Upon successful registration, P150 will automatically be deducted from prepaid subscriber’s load. For postpaid subscribers, P150 will be charged on top of your G-Plan / G-Flex monthly plan.
5. Can I avail of the SUPER-UNLI promo through retailers via load?
No, you may not avail of the promo via Globe load retailers. You can only subscribe to the promo by texting SUPER150 to 2824.
6. After I register, how will I know if my Globe SUPER-UNLI is already active?
Within 1 hour from registration, you will receive a confirmation message from Globe which will let you know that you can start using Globe SUPER-UNLI.
Reply message:
For Postpaid: You can now use GLOBE SUPER-UNLI! Enjoy unlimited Globe-Globe/TM calls and text for 5days! Registration fee is charged on top of your subcription plan. To enjoy unlimited calls, just dial 238 plus the 10-digit Globe/TM#. Ex. 238917xxxxxxx. All text msgs to Globe/TM w/in 5 days after registration are free. To check status, text SUPER BAL. To stop, text SUPER OFF. Send to 2824 for free. Promo is until 10/18/2009. DTI4858SO9.
For Prepaid:
Maari mo nang magamit ang Globe SUPER-UNLI! Enjoy unlimited Globe-Globe/TM calls and text for 5 days! Unlimited texts to Globe / TM until xx/xx/xx. For unlimited calls until xx/xx/xx, just change 0 to 238 at the start of the Globe / TM no. ur calling (eg 238917xxxxxxx). Maintain P1 in ur account upang patuloy na makapag-SUPER-UNLI. Promo is until 10/18/2009. DTI 4858.
7. Do I need to use a prefix (or number before the mobile number (e.g 23891xxxxxxxx) when calling using the SUPER-UNLI promo?
For pre-paid and postpaid subscribers, after the successful registration, you need to change the 0 at the start of the number you are calling to 238 to avail of the free or unlimited calls. (e.g 23891xxxxxxxx).
8. What will happen to my call if I use 238 prefix in calling a Globe or TM number but I am not registered to Globe Super-Unli?
For postpaid subscribers, calls using 238 prefix will be successfully connected but will be charged regular mobile rates depending on the subscription plan. However, for prepaid subscribers, calls using 238 prefix will not be connected. Prepaid subscribers must register first before using 238 prefix.
9. What will happen to my call if I don’t use the 238 prefix in calling a Globe or TM number but I am registered to Globe Super-Unli?
While subscribed to Super-Unli and you call without using the 238 prefix, your calls to Globe and TM will be charged the regular rates (P6.50 per minute for prepaid / and applicable rates based on your plan for post-paid).
10. How do I avail of the unlimited texting?
Upon successful registration to Super-Unli, all SMS to Globe / TM within 5 days or 120 hours will be free of charge. To register for Super-Unli, text SUPER150 to 2824
11. How much will I be charged if I made calls to other networks?
For prepaid subscribers, calls made to other networks still cost P7.50 per minute. For postpaid subscribers, it would depend on the rates of your particular plan.
12. How much will I be charged if I made texts to other networks?
For prepaid subscribers, texts to other networks still cost P1.00 per text. For postpaid subscribers, it would depend on the rates of your particular plan.
13. Can I avail of this promo while roaming?
The promo is only applicable to calls and texts made within the country and does not apply when you are using the international roaming service. All calls and texts made while roaming or outside the country will be charged the applicable roaming rates.
14. What will happen if subscriber is still in the Philippines and the roaming feature is still active?
Subscriber may register to SUPER-UNLI as long as he or she is within the Philippines and may enjoy the service as long as he or she is within the Philippines.
15. What will happen if the subscriber has an active SUPER-UNLI subscription, then activates their roaming?
Roaming activation will be successful even if a subscriber is subscribed to SUPER-UNLI.SUPER-UNLI will notbe deactivated automatically after Roaming has been activated but the subscriber may not use the promo while Roaming. Roaming rates will supersede SUPER-UNLI Zero Rate when the roamer is outside the Philippines. SUPER-UNLI will be deactivated by Application Server as scheduled.
16. How much prepaid balance should I maintain in order to enjoy my SUPER-UNLI promo?
SUPER-UNLI subscription will expire after 5 days or 120 hours upon activation.
17. When will my SUPER-UNLI subscription expire?
No, you may not avail of the promo via Globe load retailers. You can only subscribe to the promo by texting SUPER150 to 2824.
18. How can I check if my SUPER-UNLI subscription is still active?
To check if your SUPER-UNLI subscription is still active, just text SUPER<space> BAL to 2824 for FREE. You will receive a message confirming the status of your subscription and when it will expire.
19. What do I text if I want to know more about the promo?
Just text SUPER<space>HELP to 2824. This is free of charge.
20. What should I text if I want to unsubscribe from the promo?
Just text SUPER<space>OFF to 2824 for free. In case you unsubscribe from the service before your SUPER-UNLI subscription expires, Globe may no longer refund the registration fee that was charged to your account.
21. What will happen to my SUPER-UNLI subscription if I change my SIM or change my number?
Prepaid subscribers: Your SUPER-UNLI subscription will continue even if you change your SIM card as long as you retain your mobile number. If you change your SIM and number as well, your subscription to SUPER-UNLI will not be transferred thus, you will need to register again.
Postpaid subscribers: Any modification in your account will not deactivate your SUPER-UNLI subscription. Change of plan, SIM or change of number does not affect a postpaid subscriber’s subscription to promos, thus your subscription to SUPER-UNLI will continue.
22. Can I avail of SUPER-UNLI while I’m subscribed to DUO service?
Yes, you can still register to Globe SUPER-UNLI while subscribed to DUO and enjoy the unlimited calls and text to any Globe or TM subscribers for 5 days.
23. Can I avail other promos while I am subscribed to SUPER-UNLI?
Yes, you can avail other Call promos like Tawag236, Sakto Calls, Duo and P10/3mins even if you’re registered to Globe SUPER-UNLI but these calls will be charged on top of your SUPER-UNLI subscription depending on the promo rate. You just have to use the correct calling syntax for the promo you want to use. However while registered to SUPER-UNLI you cannot avail of SUPERDUO.
While registered to SUPER-UNLI you may not avail of SMS promos such as Everybodytxt, Sulitxt and Unlitxt (all day, daytime and nighttime), and TEXTOTHERS but you may avail of Immortaltxt.
24. Are local video calls part of SUPER-UNLI?
No, local video calls are not part of the unlimited calls when subscribed to SUPER-UNLI. Video calls will be charged the normal rate for Video Calls while subscribers are on SUPER-UNLI.
25. I still have free SMS in my account. What will happen to my FREE SMS once I subscribe to SUPER-UNLI?
For Prepaid subscribers subscribing to SUPER-UNLI, any FREE SMS in your account will be used should you text subscribers of OTHER NETWORKS. SUPER-UNLI will cover your Globe to Globe and Globe to TM text messages.
For Postpaid subscribers any FREE SMS from your plan will be consumed after the expiration of SUPER-UNLI.
26. I’m registered to Immortaltxt and then I register to SUPER-UNLI. Will my Immortaltxt be used up only after my SUPER-UNLI txts?
Yes, your texts from Immortaltxt will only be used after your SUPER-UNLI registration expires.
1. What is the new Free Unlitxt All-Day promo of Globe Tattoo Broadband?
Globe Tattoo Broadband’s new promo gives away Free Unlitxt All-Day when you load at least P30 to your Globe Tattoo USB stick via GLOBE AUTO LOAD MAX and use it for browsing the Internet within a day.
The minimum P30 Tattoo Load requirement is one-time and is NOT cumulative.
For example:
Scenario 1: I loaded P30 via Globe Auto Load Max and used it for browsing the Internet in a day. I will therefore, get Free Unlitxt All-Day.
Scenario 2: I loaded P100 via GLOBE AUTO LOAD MAX and used it for browsing the Internet. I will therefore, get Free Unlitxt All-Day. I will get the Free Unlitxt All-Day ONLY ONCE even if I loaded more than P30 via GLOBE AUTO LOAD MAX in a day.
Scenario 3: I loaded P10 via GLOBE AUTO LOAD MAX at 8am and used it for browsing the Internet. I loaded another P20 at 10 am via GLOBE AUTO LOAD MAX and used it for browsing the Internet. Even if I have loaded a total of P30 via GLOBE AUTO LOAD MAX in a day, I will not receive Free Unlitxt All-Day. This is because my P30 load via GLOBE AUTO LOAD MAX is not one-time but is cumulative in a day.
2. Where is this promo available?
This offer is available nationwide.
3. What is the promo duration?
Promo is valid from October 12 – November 15, 2009.
4. Who are qualified to avail of the promo offer?
All active Globe Tattoo Broadband Prepaid subscribers nationwide. This includes users of the old Visibility.
We have whitelisted in our System all Globe Tattoo Broadband Prepaid and All Globe Broadband Visibility Prepaid active subscribers. All of them are eligible to avail of the promotion for as long as they are active subscribers.
This promo excludes all Postpaid subscribers of Globe Tattoo Broadband and Globe Broadband Visibility, regardless of the Plan.
5. How much do I need to consume to get my Free Unlitxt All-Day?
Qualified subscribers will get their Free Unlitxt All-day within 2 hours upon loading at least P30 to their Globe Tattoo Broadband prepaid account.
There is no minimum surfing requirement for qualified subscribers to get their Free Unlitxt All-day.
However, we must encourage our subscribers to use up their load for surfing so that they can load again the following day and continue to enjoy Unlitxt All-day from their PC.
6. How come I received my Free Unlitxt even if I wasn’t able to use my load to surf the Internet?
Your Free Unlixt All-day is granted to you within 2 hours after loading your Globe Tattoo Broadband. Hence, you received your Free Unlitxt All-day even if have not started using your load to surf the Internet.
We encourage you to use up your load for surfing the Internet so that you can load again the following day and continue to enjoy Unlitxt All-day from your PC.
7. Will I get free Unlitxt All-Day if I load P30 worth of call or text promo from an GLOBE AUTO LOAD MAX retailer?
No, only regular load will be qualified for this promo.
8. I am a Globe Tattoo Prepaid Subscriber. How come I am not included in the Free Unlitxt All-Day promo?
Only qualified Globe Tattoo Broadband prepaid subscribers are qualified for the Free Unlitxt All-day promo. If you did not get your Free Unlitxt All-day upon loading P30 to your Globe Tattoo Broadband prepaid SIM, please check if you are already enrolled to an Unlitxt Promo during the day. If you are, you are automatically not qualified for another Free Unlitxt All-day during the same day.
Please check as well if you are truly part of the Globe Tattoo Broadband prepaid subscriber base. Globe Tattoo Broadband prepaid base include the following:
• Former Globe Broadband Visibility Prepaid subscribers
• Globe Tattoo Broadband prepaid subscribers; that is, holders of prepaid SIMs that came with the Globe Tattoo Broadband prepaid kit.
9. How can I avail of Globe Tattoo Broadband Free Unlitxt All-Day promo?
It is easy to avail of this promo. Just load your Globe Tattoo Broadband prepaid SIM with at least P30 and use it to surf the Internet.
Within 2 hours upon loading your Globe Tattoo Broadband SIM, you will receive your Free Unlitxt All-day from Globe.
10. If I loaded my Globe Tattoo Broadband SIM with at least P30 via other loading channels other than GLOBE AUTO LOAD MAX, will I qualify for the Free Unlitxt All-Day?
No, you will not qualify for the Free Unlitxt All-Day Promo of Globe Tattoo Broadband if you loaded your Globe Tattoo Broadband SIM via non-GLOBE AUTO LOAD MAX channels.
The Free Unlitxt All-Day promo is valid only for load of at least P30 in a day via GLOBE AUTO LOAD MAX. Other loading channels such as Share-A-Load, Call, Text and Internet Cards, etc. are not qualified in the promo.
11. Who are qualified to avail of this Free Unlitxt All-Day promo of Globe Tattoo Broadband?
Only Globe Tattoo Broadband prepaid subscribers are qualified in this promo. Unqualified subscribers include but are not limited to:
• Globe Tattoo Broadband postpaid subscribers
• Globe Tattoo mobile subscribers
• Globe Postpaid mobile subscribers
• All TM mobile subscribers
12. How will I know if I am qualified for the Free Unlitxt All-Day Promo?
If you are a holder of a Globe Tattoo Broadband USB stick with Globe Tattoo SIM, you are automatically qualified in the promo.
Upon purchase, all Globe Tattoo Broadband prepaid kit comes with a Globe Tattoo Prepaid SIM. Only those Globe Tattoo Prepaid SIMs that came with the Globe Tattoo Broadband prepaid kit are qualified for the Free Unlitxt All-Day promo.
13. What is the validity of my Free Unlitxt All-Day?
Your Free Unlitxt All-Day is valid for 24 hours from the time of activation.
Scenario: I loaded my Globe Tattoo Broadband USB stick with P30 via GLOBE AUTO LOAD MAX and used the load to surf the Internet at 10:00 a.m. I received my Free Unlitxt All-Day with notification at 11:15 a.m. on the same day. My Free Unlitxt All-Day will expire on 11:15 a.m. on the following day.
14. When will I receive my Free Unlitxt All-Day?
You will receive your Free Unlitxt All-Day within 2 hours after you have loaded your Globe Tattoo Broadband SIM with P30 via GLOBE AUTO LOAD MAX and used it for browsing the Internet.
Scenario: I loaded my Globe Tattoo Broadband USB stick with P30 via GLOBE AUTO LOAD MAX and used the load to surf the Internet at 10:00 a.m. I will receive my Free Unlitxt All-Day between 10:01 a.m. and 12:01 p.m.
15. Will I receive notification for my Free Unlitxt All-Day?
Yes, you will receive an SMS notification for the Free Unlitxt All-Day that you will receive. Below is the standard SMS notification:
You’ve been tattooed! U can now use UNLITXT All-Day frm ur Globe Tattoo Broadband, the #1 fastest growing prepaid broadband. Send unlimited txt frm ur computer to Globe/TM numbers for FREE all day, just maintain P1 bal! To know how many hrs u have left in ur free UNLITXT All-Day, txt STATUS to 8888, P1/txt. Keep loadng n using ur Globe Tattoo Broadband n keep rcvng UNLITXT All-Day. Visit www.globe.com.ph/tattoo for details. Promo til 11/15/09 DTI5169.
16. What if my Globe Tattoo Broadband USB stick is not plugged in to my computer at the time that I receive my Free Unlitxt All-Day? Will I still receive the notification? When? Will I still receive my Free Unlitxt All-Day?
If you have disconnected your Globe Tattoo Broadband USB modem from your computer by the time that Globe sends you the Free Unlitxt All-Day, you will still receive your Free Unlitxt All-Day. However, you may no longer receive your SMS Notification.
17. What if I already have Unlitxt in my account at the time that I loaded my Globe Tattoo Broadband SIM with P30 via GLOBE AUTO LOAD MAX and surfed the Internet? Will I still receive my Free Unlitxt All-Day?
No, you will not receive Free Unlitxt All-Day if you already have Unlitxt loaded in your Globe Tattoo Broadband SIM at the time that you loaded P30 via GLOBE AUTO LOAD MAX and used it to surf the Internet.
The Free Unlitxt All-Day offer is valid only for subscribers who have no existing Unlitxt (any variant: Unli All Day, Unli Night, Unli Day, Super Unli, etc.) loaded in his account at the time that he loaded his SIM with P30 via GLOBE AUTO LOAD MAX and used it to surf the Internet.
18. Is this Free Unlitxt All-Day promo of Globe Tattoo Broadband open to all Globe Tattoo Broadband prepaid subscribers nationwide?
Yes, the Free Unlitxt All-Day promo of Globe Tattoo is valid to all Globe Tattoo Broadband subscribers nationwide.
1. What is Globe Tattoo Immortal Load?
Globe Tattoo Immortal Load: the first load with no expiry via GCASH! It’s Immortal so it never expires. You can use it to purchase load whenever you need it. Use it anytime, anywhere!
2. How can I get Globe Immortal Load?
To Avail of IMMORTAL LOAD:
Step 1: Register to GCASH
• Text "REG < space > 4-digit PIN/mother’s maiden name/first name/last name/address
Ex: "REG 1234/Garcia/Dennis/Lim/143 Pilar Road, Las Pinas City"
• Send to 2882
• Must maintain a min. P2.50 load to register
*** PIN or Personal Identification Number is a secret numeric password provided by you.
This authenticates you to the system.
* Existing GCASH subscribers do not need to register again. Simply proceed to Step 2.
Step 2: Convert cash to GCASH at any of the following partners
• Globe Business Centers
• Globelines Payment Centers
• SM Department Stores
• Selected Tambunting Pawnshops
• Selected Villarica Pawnshops
• BPI Mobile Banking
• Selected Rural Banks
Once you convert your cash to GCASH, your SIM will then be loaded with GCASH and this will be your IMMORTAL LOAD with NO EXPIRY! Use Immortal Load to buy call/text and internet load for yourself and others anytime.
3. How do I use Globe Immortal Load?
To use your Immortal Load:
• Convert GCASH to Prepaid Load for yourself: Text LOAD < space > Amount < space > 4-digit PIN.
Ex: "LOAD 300 2009". Send to 2882
• Convert GCASH to Prepaid Load for others: Text LOAD < space > Amount < space > 4-digit PIN.
Ex: ":LOAD 300 2009". Send to 2882 + 10-digit cellphone number of the recipient
Ex: Send to "28829175888888"
• Converting GCASH to Load will require a P2.50 transaction charge
• Converting GCASH to Prepaid Load will require a P2.50 transaction charge
• To offset the P2.50 transaction charge, transaction amount should be at least
P25.00 to get a rebate of P2.50
• GET A 10% REBATE EVERY TIME YOU CONVERT YOUR GCASH TO LOAD!
The more you use and the bigger your transactions through Immortal Load, the more rebates you earn.
o Ex. Convert P25.00 and get a rebate of P2.50
o Convert P500.00 and get a rebate of P50.00
To buy a call/ text promo
Ex: Buy ImmortalTxt
• To buy ImmortalTxt, text IMMORTAL10 to 8888. Get 50 texts Globe-Globe/Globe-TM and 10 Texts to other networks with NO EXPIRY!
4. What can I purchase using Globe Immortal Load?
You can use Globe Immortal Load to purchase Text, Call or Internet load for yourself and for others.
5. How long does this Globe Immortal Load last? How long before it expires?
It’s Immortal so it never expires.
6. How much is the Globe Immortal Load? Or is this service free?
The service is for free, there is however a P2.50 transaction charge when converting
GCASH to load but every transaction gets a 10% REBATE via GCASH Credits.
Transacting at P25.00 will offset the transaction charge of P2.50
7. How do I send Immortal Load to a Globe subscriber?
A. Through Authorized GCASH outlets
1. Just go to any Globe Business Center or an authorized GCASH Outlet that accepts
cash-in transactions.
2. Fill out a GCASH Form.
3. Please present a Valid I.D.
4. Pay the processing fee. There is no processing fee for Globe Business Centers. For
other GCASH Outlets, a flat fee of Php10.00 for any transaction below Php1,000. For
transactions above Php1,000 the fee is 1% of the amount.
Example: Php10.00 for Php1,000 amount
5. Frontliner will send the G-Cash to your beneficiary and give you an Acknowledgement
Receipt (A.R.) of the transfer and an Official Receipt (O.R) of the processing fee.
Once you send GCASH, your beneficiaries’ SIM will then be loaded and this will be their IMMORTAL LOAD with NO EXPIRY! They can now buy call/text and internet load for themselves and others anytime.
B. Phone to phone sending
As long as you have GCASH in your cellphone, just send the following message: [amount] < space > [4-digit PIN] and send to 2882+[10-digit number of recipient]
Note: Minimum amount to send GCASH from phone-to-phone is Php 1.00
8. How do I cash-out my Immortal Load?
Go to a Globe Business Center or any authorized GCASH outlet.
A. Cashing out at a Globe Business Center:
1. Fill out a GCASH form.
2. Present required identification to the frontliner.
3. Pay the processing fee. A flat fee of Php10.00 for any transaction below Php1,000.
For transactions above Php1,000 the fee is 1% of the amount.
Example: Php10.00 for Php1,000 amount
4. Front liner processes the Cash-Out and subscriber shall receive an SMS message.
5. Subscriber confirms cash-out by replying with MPIN.
6. Frontliner will then print an acknowledgement receipt for the cash-out and an O.R. f
For the transaction fee.
7. You will then be given the cash.
Note: The cash-out amount will be deducted from your GCASH wallet. You will receive a
confirmation message and the remaining G-Cash balance in your wallet.
B. Cashing out at an authorized outlet (mobile phone to mobile phone)
1. Fill out a service form
2. You then present the required identification to the frontliner.
3. Pay the processing fee.
4. Frontliner will show outlet's authorized mobile number to subscriber.
5. Send the following message: amount
4-digit pin and send to 2882 + [10 digit
mobile number of authorized outlet] Ex: “1000 1234” and send to "28829175888888"
6. Frontliner will then print an A.R. for the cash-out and an O.R. for the transaction fee.
7. You will then be given the cash.
9. What will happen to my Immortal Load if my SIM card expires?
Immortal Load or GCASH will not expire even if your SIM expires. Call 2882 to have your balance transferred to your new SIM. Always remember your 4-digit PIN as this will be required in transactions like these.
10. What if I send Immortal Load to an expired number? Can my beneficiary get the amount?
Please ensure first that the recipient of your Immortal Load is an active number for GCASH, and please advise your beneficiary to claim the cash promptly.
If you send Immortal Load to an expired number, your beneficiary will have to wait for 7 working days from the date of sending the GCASH before he can go to a Globe Business Center to claim the amount. Your beneficiary will have to be a registered GCASH subscriber and must show a valid I.D.
Can I get back the amount?
You cannot claim back the amount from the cash-in outlet. Your beneficiary will be the one to claim the amount at the Globe Store.
11. What are the benefits of Globe Immortal Load?
GET A 10% REBATE EVERY TIME YOU CONVERT YOUR GCASH TO LOAD!
The more you use and the bigger your transactions through Immortal Load, the
more rebates you earn.
Ex. Convert P25.00 and get a rebate of P2.50
Convert P500.00 and get a rebate of P50.00
It’s so convenient because you can store money in your phone via GCASH and it’s IMMORTAL so it NEVER EXPIRES. You can use it to purchase call/text/internet load and promos whenever you need it.
12. Is this promo open to all GHP subscribers?
It’s open to all Globe Prepaid Subscribers.
13. What is the minimum amount to purchase/ avail of this Globe Immortal Load?
There’s no minimum amount.
14. What is the maintaining balance for this Globe Immortal Load?
No maintaining balance required but there is a P2.50 transaction fee whenever you transact.
15. How do I find out how much Globe Immortal Load balance I still have?
Call 2882 or Text BAL
4-digit PIN & send to 2882. P1.00 per text
16. What are the numbers that I need to remember in relation to this Globe Immortal Load?
a) Load Balance - Text BAL < space > 4-digit PIN & send to 2882
b) Registration - Text REG
4-digitPIN/mother’s maiden name/first name/last name/address/telephone.
Ex: "REG 1234/Garcia/Dennis/Lom/143 Pilar Road, Las Pinas
City/09178667341"
Send to 2882
Must maintain a min. P2.50 load to register
c) Change 4-digit PIN - Text CHG
old 4-digit PIN < space > new 4-digit PIN
d) To check Last Transaction - Text TXN < space > 4-digit PIN
e) Suspend Service - Text SUS < space > 4-digit PIN
f) Re-activate Service - Text ACT < space > 4-digit PIN
* Texts to these numbers subject to P1.00 charge
17. What will happen to my load if my phone/SIM gets lost? Can I still recover my immortal load
Yes, you can still claim your Immortal Load. Report the loss of your phone promptly to the 24-Hour GCASH Hotlines at 739-2882 (Metro Manila),
1-800-8-2882882 (Domestic toll-free number from any Globelines phone) or 2882 (toll-free) from your Globe Handyphone.
Specify you have a GCASH wallet and that you want it blocked. Globe will then block access to the GCASH wallet.
You may then go to any Globe Business Center and present your valid ID and affidavit of loss in order to unblock the access and claim your GCASH.
GCASH 24-Hour HOTLINES:
2882 (toll-free) from your Globe Handyphone or Touch Mobille.
1-800-8-2882882 (toll-free) from any Globelines phone.
739-2882 (Metro Manila) OTHER QUESTIONS ABOUT GCASH
Globelines Payment and Services Centers nationwide also accept GCASH transactions.
18. Can I transfer my load to another SIM? Can I use immortal load to load others like friends and family?
Yes, thru phone to phone transfer. As long as you have Immortal Load in your cellphone,
just send the following message: [amount] < space > [4-digit PIN] and send to 2882+[10-
digit number of recipient]
Note: Minimum amount to send GCASH from phone-to-phone is Php 1.00
19. What is the difference between Immortal Load & GCASH?
Globe Immortal Load is the first load with no expiry! It allows you to store money in your phone via GCASH. This immortal load is only available to prepaid users and is intended to be used to purchase load and other Globe services. While GCASH is open to all Globe subscribers (both postpaid and prepaid) and this allows you to do transactions other than purchasing load.
20. With the launch of Immortal Load/GCASH, is Globe performing like a bank?
No, G-Cash does not perform the same as banks. Banks are financial institutions that accept cash for safekeeping and channel the money into lending activities. With G-Cash, the money is accepted at cash-in outlets, remitted to designated beneficiaries for cash-out or spent at merchant outlets. We do not re-invest the money.
21. Is Immortal Load/G-CASH good as cash?
G-cash operates in the same manner as load transfer. A pre-payment is done at a cash-in outlet and the "load" is just being transferred to another person’s "wallet." Parties will still settle in cash and that settlement will be handled by settlement banks.
G-Cash works like this:
a. The cash-in outlets (remittance companies and banks) accept the cash
b. Globe Telecom provides the transport
c. Cash-out outlets disburse the money
d. Settlements are performed by settlement banks; merchants accept payment for goods or services and ultimately must also settle
22. Will you comply with AMLA (Anti-Money Laundering Act)
As a listed company we are covered by AMLA. We ensure compliance with the Know-Your-Customer rules first by knowing who they are, where they are and the nature of business they are into. This is to ensure that they are not involved in any illegal activity.
To adhere to this act, we require cash-in outlets to do a remitter identification and verification routine.
23. Are you operating like a credit card? Are you not in effect operating a debit card?
We are not operating like a credit card because we do not lend at any one point in time. There must always be a prepayment at a cash-in outlet and no one can cash-out or make a payment without there first having been a cash-in.
This is also not a debit card, because G-Cash is not a card-based product.
1. What is IMMORTALCALL+?
IMMORTALCALL+ is the first and only NO EXPIRY call and text offer that will give Globe Tattoo and Globe Prepaid subscribers the following for only P15:
• 5 minutes of calls to Globe/TM
• 50 texts to Globe/TM
NO EXPIRY!*
*Needs P3 maintaining balance to be able to use the service.
Subject to SIM validity
2. How can I register to IMMORTALCALL+?
It’s very easy to register, simply text IMMORTAL15 to 8888. You will receive a confirmation message once you are registered. PhP15 will be deducted from your load upon SMS confirmation.
3. Can I purchase IMMORTALCALL+ as load?
No, IMMORTALCALL+ is not yet available via load.
4. Are the 5 call minutes to Globe/TM consumable or are they only good for one long call?
The 5 minutes of calls to Globe/TM are consumable, meaning you can use them for several calls or for one long call. For example, if you call one number for 2 minutes, you will still have 3 free minutes left to consume.
Any calls below one minute will be equivalent to one minute. For example, if you make a call that lasts for 23 seconds, this will be counted as one minute.
5. Will my free calls be charged per second?
No, your free calls will not be charged per second.
For all IMMORTALCALL+ call minutes, any calls below one minute will be equivalent to one minute. For example, if you make a call that lasts for 23 seconds, this will be counted as one minute.
6. What will happen if my free call minutes run out while I am in the middle of a call?
Your call will automatically be cut. Any succeeding calls will be charged using the regular rate.
7. How long will the service be valid?
The IMMORTALCALL+ service has no expiry! However, you must maintain P3 balance to continue using the service until you have fully consumed the 50 text messages to Globe/TM and 5 minutes of calls to Globe/TM.
8. Will the NO EXPIRY apply to my SIM when I register to IMMORTALCALL+?
No, the NO EXPIRY will not apply to your SIM. You will still need to load regularly to maintain your SIM’s validity.
9. Is IMMORTALCALL+ available to existing Globe Prepaid subscribers?
Yes, IMMORTALCALL+ is available to existing Globe Prepaid subscribers and Globe Tattoo subscribers.
10. Is IMMORTALCALL+ available to Globe Postpaid subscribers?
No, IMMORTALCALL+ is only for Globe Tattoo and Globe Prepaid subscribers. Postpaid subscribers who try to register to the service will not be allowed and will not be charged for the transaction.
11. Is IMMORTALCALL+ available to TM also?
No, IMMORTALCALL+ is only for Globe Tattoo and Globe Prepaid subscribers. TM subscribers who try to register to the service will not be allowed and will not be charged for the transaction.
12. Is IMMORTALCALL+ applicable to Globe Tattoo and Globe Prepaid subscribers on Roaming?
No, IMMORTALCALL+ is not applicable to Globe Tattoo and Globe Prepaid subscribers when roaming. Regular roaming charges will apply for any transactions made.
In case you have registered to the promo before going abroad and did not consume the 50 intra + 5 minutes of calls to Globe/TM before leaving, you may continue using the remaining allocation upon returning to the Philippines (assuming your SIM has not expired yet and you have P3 maintaining balance).
13. What should be my prepaid minimum balance to subscribe to the IMMORTALCALL+ service?
The required minimum balance to register to and use IMMORTALCALL+ is P18. You will need P15 to register to the service and you need to maintain at least P3 to continue to enjoy using the service.
Note: It is advisable that you have load of at least P18 so that you will be able to enjoy the service right after successfully registering to Immortalcall+. P3 minimum balance should be maintained in order to continuously enjoy the no expiry text messages and call minutes to Globe/TM. Should you be registered but have used up your load due to texts on top of the IMMORTALCALL+ allocation, you will not be able to use you IMMORTALCALL+ until you reload at least P3 in your account.
14. How will I know that my IMMORTALCALL+ subscription has expired?
Text IMMORTALCALL
BAL to 8888 to request for a status update of your subscription. You will receive a reply message that will indicate the following:
• Number of minutes of calls to Globe/TM left in the subscription
• Number of texts to Globe/TM left in the subscription. This amount reflects accumulated texts from other current Immortal registrations.
15. What are the important keywords to remember?
| KEYWORDS SENT TO 8888 |
DESCRIPTION |
RATE |
| IMMORTAL |
To know basic information on the service |
FREE |
| IMMORTAL15 |
To register to the service |
P15.00 |
| IMMORTALCALL < space > BAL |
To check status |
P1.00 |
16. Can I opt-out of the service by texting IMMORTAL STOP to 8888?
No, you may not opt-out of the service. You will receive an SMS saying that this transaction is not allowed. You can continue to enjoy your remaining NO EXPIRY texts and call minutes.
17. Can I register to IMMORTALCALL+ while still registered to another IMMORTALCALL+ subscription?
Yes, you can still register to IMMORTALCALL+ while still registered to another IMMORTALCALL+ subscription. Your no-expiry texts will be accumulated as long as your SIM is live.
18. Is there a limit on the number of SMS that I can accumulate?
Yes, you can only accumulate up to 10,000 no expiry SMS to Globe/TM and 10,000 no expiry call minutes to Globe/TM.
1. Is it true that GLOBE UNLIXT DAYTIME will no longer be available?
Yes, both denominations of UNLITXT DAYTIME will no longer be available starting February 22, 2010. Instead, you can try UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
You can also try SULITXT, P15 for 100 texts to Globe/TM valid for one day. Just text SULITXT15 to 8888 to register.
2. Why is UNLIXT DAYTIME being terminated?
The promo period already ended on February 21, 2010. Rest assured that we continue to look for more ways to serve our valuable subscribers better.
Do continue to watch out for Globe Tattoo's exciting voice and SMS promos. In the meantime, you can try our other SMS and voice offers such as UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
You can also try SULITXT, P15 for 100 texts to Globe/TM valid for one day. Just text SULITXT < space > 15 to 8888 to register.
3. Will you offer it again in the future?
Rest assured that we constantly look for ways to serve our valuable subscribers better. Please continue to watch out for Globe Tattoo's exciting voice and SMS promos.
In the meantime, you can try our other SMS and voice offers such as such as UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
You can also try SULITXT, P15 for 100 texts to Globe/TM valid for one day. Just text SULITXT < space > 15 to 8888 to register.
4. If I registered to UNLITXT DAYTIME on the last day of the promo period (February 21), can I still enjoy unlimited text?
If you register to UNLITXT DAYTIME 15 (1 day), then you will still enjoy it until 4:59 PM of February 21. If you register to UNLITXT DAYTIME 30 (2 days), then you can enjoy unlimited texts even from 8:00AM – 4:59 PM of the next day (February 22). You just need to maintain P1 load balance to enjoy the service.
5. Is it true that GLOBE UNLIXT NIGHTTIME will no longer be available?
Yes, both denominations of UNLITXT NIGHTTIME will no longer be available starting February 22, 2010. Instead, you can try SULITXT, P15 for 100 texts to Globe/TM valid for one day. Just text SULITXT < space > 15 to 8888 to register.
You can also try UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
6. Why is UNLIXT NIGHTTIME being terminated?
The promo period already ended on February 21, 2010. Rest assured that we continue to look for more ways to serve our valuable subscribers better.
Do continue to watch out for Globe Tattoo’s exciting voice and SMS promos. In the meantime, you can try our other SMS and voice offers such as SULITXT. For only P15, you get 100 texts to Globe/TM valid for one day! Just text SULITXT < space > 15 to 8888 to register.
You can also try UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
7. Will you offer it again in the future?
Rest assured that we constantly look for ways to serve our valuable subscribers better. Please continue to watch out for Globe Tattoo’s exciting voice and SMS promos.
In the meantime, you can try our other SMS and voice offers such as such as SULITXT. For only P15, you get 100 texts to Globe/TM valid for one day! Just text SULITXT < space > 15 to 8888 to register.
You can also try UNLITXT ALL DAY. Get unlimited texts to Globe/TM for only P20 for one day and P40 for 2 days! Just text UNLITXT20 or UNLITXT40 to 8888 to register.
8. If I registered to UNLITXT NIGHTTIME on the last day of the promo period (February 21), can I still enjoy unlimited text?
If you register to UNLITXT NIGHTTIME 10 (1 day), then you will still enjoy it until 7:59 AM of the next day (February 22). If you register to UNLITXT NIGHTTIME 20 (2 days), then you can enjoy unlimited texts even until 7:59 AM of February 23. You just need to maintain P1 load balance to enjoy the service.